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Full Feature Premium Free Trial.
Get 30 days of unrestricted access to our premium platform. We want you to experience the full potential of AVM360 firsthand- how proactive monitoring saves you time, reduces costs, and helps you exceed SLAs.
Reduction in costly truck rolls
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Increase in on-site technician efficiency
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Decrease in service call spend
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Start Your Free Trial
Device Agnostic
Your 30-Day Trial Includes
- Full access to all AVM360 features
- Monitor unlimited rooms and devices
- On-premise or cloud deployment options
- AI-driven firmware updates and insights
- No credit card or payment details required
Sound familiar?
Most teams find out a room is down
when someone calls to complain.
A mixed-vendor AV estate means every manufacturer has its own tool — and none of them sees the whole room. Faults stay invisible until they become incidents.
🔕
Silent failures
A display goes to the wrong input, a mic drops offline, a projector lamp is hours from failure — and nothing tells you until a meeting falls over.
🚚
Avoidable truck rolls
A technician drives to site to diagnose something that could have been seen — and often resolved — without leaving the office.
🧩
Vendor blind spots
Single-vendor tools only see their own gear. Your Q-SYS, Samsung displays, Sennheiser mics and Netgear switches stay completely invisible.
How AVM-360 works
Three steps from blind to fully visible.
No rip-and-replace. AVM-360 connects to the devices you already have, over the protocols they already speak.
1
Connect
AVM-360 communicates with every device over its native protocol — SNMP, manufacturer APIs, Q-SYS QRC, Telnet/SSH. Even devices sitting behind a Crestron or QSC processor are reached through it.
›2
Monitor
Real-time status and deep telemetry across every room, every site, every brand — in one dashboard. Faults surface the moment they happen, not when a user calls.
›3
Resolve
Get alerted before the meeting starts. Diagnose and fix remotely — reboot a device, reset an input, push a command. Most issues never need a site visit at all.
Real telemetry — not just "online or offline"
See what's actually happening inside every device.
A ping tells you a device is reachable. AVM-360 pulls real telemetry — so you know a projector lamp is failing before it dies, or a DSP is overheating before audio drops.
🖥️
Displays & Screens
- Power state & input source
- Panel temperature & error flags
- Usage hours & firmware version
- Online / offline status
🎚️
DSPs & Audio
- Processor & system temperature
- Fan speed & memory usage
- Signal routing & mute status
- Q-SYS, Biamp, Shure supported
📹
Cameras
- Online status & stream health
- PTZ position & auto-tracking
- Firmware version
- Connection to room system
📽️
Projectors
- Lamp / light source hours
- Overheat & temperature alerts
- Power state & input source
- Firmware version
📞
Codecs & Room Systems
- Call status & mic mute
- Connected peripheral health
- Uptime & firmware
- Teams / Zoom Room app health
🌐
Switches & Network
- Per-port link status
- PoE power per port
- Port error counters
- Uptime & utilisation
Telemetry available varies by device and manufacturer. During your trial our team confirms exactly what we can surface from your specific equipment.
Why AVM-360
Built for the real world — mixed brands, multiple sites.
🔗
Every brand, one dashboard
Truly device-agnostic. Crestron, Poly, Cisco, Samsung, QSC, Biamp, Sennheiser, Extron and more — all in a single view, no vendor lock-in.
🏢
Cloud or on-premise
Fully hosted by us for fastest setup, or deployed inside your own network for maximum security and data control. Your choice, always.
🛠️
Fix remotely, not just alerts
Reboot devices, reset inputs and run diagnostics without leaving the office — cutting unnecessary truck rolls by up to 40%.
🔌
Connects to your stack
AV faults flow straight into ServiceNow, Jira or Zendesk — landing in the workflows your team already uses.
Flexible plans for every estate size.
From small integrators to enterprise multi-site deployments — see the plan that fits your needs.
Trusted by AV teams and integrators
What our clients say.
★★★★★
"AVM-360 transformed our business from a reactive break-fix model to a profitable managed service. The white-labelling is seamless — our clients see us as their proactive technology partner."
AV Integrator Service Manager
Australia
★★★★★
"In events there are no second chances. The proactive alerts helped us catch an equipment failure hours before a major conference — what would have been a disaster was a non-event."
Site Manager
Events Facility
★★★★★
"We manage over 50 client sites. AVM-360's multi-tenancy and single-pane-of-glass view let us exceed SLAs without adding headcount. Purpose-built for AV in a way our generic RMM never was."
Account Manager
Managed Service Provider
Common questions.
Do I need a credit card to start the trial?+
No. The 30-day trial is completely free and no payment details are required at any point. If you choose to subscribe after your trial, we'll ask for payment information then.
Will it monitor my specific devices?+
AVM-360 is device-agnostic and supports all major AV and UC manufacturers — Crestron, QSC, Biamp, Poly, Cisco, Samsung, Sennheiser, Extron and more. During your trial our team reviews your exact device list and confirms the telemetry available for your specific equipment.
How difficult is setup?+
Our team handles the full setup process. You provide your site details and device types — we configure everything, map your devices and hand it over with a full team walkthrough. Most environments are up and running within 24 hours of receiving access.
What happens when the 30 days ends?+
Your account and data are securely saved. You choose a plan to continue or, if you decide not to subscribe, your account is deactivated and your data deleted on request. No automatic charges, ever.
Is the trial the full product?+
Yes — full access for 30 days. Multi-site management, AI-driven insights, remote diagnostics, unlimited rooms and devices. Nothing is held back or limited during the trial period.
See your own estate, live, in 30 days.
Full access. Unlimited devices. No credit card required.
Start Your Free Trial → Set up in under 24 hours · Local support included · Cancel anytimeEnterprise AV Monitoring, Simplified.
Complete visibility and control for your entire audiovisual estate. Choose the plan that scales with your ambition.
Price starts from $10/room/month
| Features | STANDARD Core Essential Monitoring | PREMIUM Strategic Full Scale & Cloud |
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— CORE PLATFORM FEATURES (Base Monitoring & Support) — |
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Vendor-Agnostic SupportCompatibility with all major AV and UC manufacturers (Crestron, Poly, Cisco, Extron, etc.), eliminating vendor lock-in. |
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Site Pulse: Honeycomb Fault GridDisplays all offline devices in an intuitive honeycomb grid visualization, critical for Support Desk agents to see faults quickly and triage across multiple sites. |
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Hierarchical Site StructureThe essential organizational backbone for large-scale deployments. This multi-level, logical model provides unparalleled structure for asset tracking and rapid drill-down, ensuring precise fault localization across complex enterprise environments without revealing the specific tiering structure. |
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Device Status LogsProvides a detailed history of every device’s offline and online status for forensic analysis and SLA reporting. |
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Remote Control & DiagnosticsAuthorized personnel can remotely access and control devices for troubleshooting and maintenance, drastically reducing on-site visits. |
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Secure Document ManagementUsers can upload crucial files (schematics, code) directly to the relevant Floor/Room, including password protection. |
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UC Platform IntegrationDeep integration with collaboration ecosystems (MS Teams, Zoom, Google Meet) for monitoring peripheral status and call quality data. |
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Role-Based Access Control (RBAC)Secure user permissions based on roles for technician, administrator, and facility managers. |
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Exportable Data ReportingProvides the ability to export core asset and operational data (e.g., device lists etc) in standard formats (CSV)for compliance and auditing. Future roadmap includes full export of detailed logs and incident history. |
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Guided & Accelerated OnboardingDelivers the easiest, simplest, and fastest path to full system visibility. AVM360 manages the full end-to-end deployment process, requiring only minimal, essential configuration details from the client to immediately begin monitoring heterogeneous environments. |
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On-Premise DeploymentThe entire AVM360 engine is hosted locally within the client’s network infrastructure for Maximum Security & Control. |
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Secure Access ArchitectureA foundational security layer ensuring the platform operates on the principle of least privilege access and mandatory encrypted communication across all deployments (On-Premise and Cloud), protecting data integrity and control at all times. |
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— PREMIUM & STRATEGIC FEATURES (Value-Add & Monetization) — |
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Multi-Site Unified ViewProvides a single pane of glass view across all client sites globally, allowing support teams to see the entire estate in one place. |
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Cloud Deployment (SaaS)Hosted and managed entirely by AVM360 for Quickest Time-to-Value & Scalability. |
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Cloud Monitoring Tier (View-Only)A specialized, lightweight cloud version focused exclusively on read-only status and visibility for non-technical managers. |
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Custom Workflow EngineBuild tailored business logic and automation routines for specific needs, such as scheduled room shutdowns or compliance checks. |
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Dynamic Alert PrioritizationAllows technicians to set time-based priority rules for specific rooms or sites (e.g., high alert for the main conference room every Monday 8am-10am). |
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Room Utilization & ROI InsightsGenerates high-level reports on room usage, device uptime, and resource allocation to calculate true Return on Investment (ROI). |
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Firmware Compliance & InsightProvides clear visibility into installed firmware versions versus the latest available, identifying compliance gaps and associated risks. |
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AI Troubleshooting Assistance (Site Pulse)Leverages Generative AI to instantly analyze fault logs and device status, providing contextual, step-by-step troubleshooting recommendations directly within the Honeycomb Fault Grid for rapid issue resolution. |
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AI-Powered Insights SummaryUtilizes advanced AI to analyze large datasets (utilization, incident logs, performance metrics) and automatically generate executive summaries and key findings, translating raw data into actionable business intelligence. |
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White-Labelled Management PortalEnables Integrators and MSPs to offer AVM-360 services under their own brand, turning service delivery into a high-margin, recurring revenue stream. |
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API Integration / Data WebhooksEnables seamless, secure data exchange with external enterprise systems like IT Service Management (ITSM) platforms (e.g., ServiceNow, Jira) and CMDBs, ensuring AV data flows directly into established organizational workflows. |
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Custom DevelopmentCustom work to build integrations, custom triggers, tracking lamp hours, room usage, audio levels etc |
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Standard
All the essentials for proactive monitoring.
$10 per room per month
- Centralised Multi-Site Monitoring
- Real-Time Status Alerts
- Device Agnostic
- Asset Discovery & Tracking
- Device Log History
- Role-Based User Access
- On-Premise or Cloud Deployment
Frequently Asked Questions
Absolutely not. Your data is yours, and you have full control. Our free trial version secures your data, and you can delete it at any time. We do not access your data, nor is it transferred to any of our servers without your permission.
No. The 30-day trial is completely free, and no payment details are required. If you choose to subscribe after your trial, we will then ask for payment information.
Yes! AVM360 is super easy to set up. The platform provides step-by-step prompts to guide you through setting up your site, rooms, and devices quickly and easily.
You get full access to our local support team during your trial. We are here to help you succeed and can assist with setup, configuration, or any questions you have. We also offer comprehensive tutorials and guides.
Your account and data will be securely saved. You will have the option to choose one of our flexible pricing plans to continue using AVM360. If you choose not to subscribe, your account will be deactivated and your data can be deleted upon request.
Not at all. We want you to experience the full power of AVM360. Your trial includes 100% of our features, including multi-site management, AI-driven insights, and remote controls, for an unlimited number of devices.
We want you to experince AVM360 to its full potential, therefore we have enables the functionaility for you to set up multiple sites.
"AVM360 was the key to transforming our business from a reactive break-fix model to a profitable managed service provider. The white-labeling is seamless, and our clients see us as their proactive technology partner. Our recurring revenue is up 30%."