AVM-360 Pricing | Plans & Rates for AVM 360 Monitoring

Top

Enterprise AV Monitoring, Simplified.

Complete visibility and control for your entire audiovisual estate. Choose the plan that scales with your ambition.

Price starts from $10/room/month

Features	STANDARD Core Essential Monitoring	PREMIUM Strategic Full Scale & Cloud
— CORE PLATFORM FEATURES (Base Monitoring & Support) —
Vendor-Agnostic Support Compatibility with all major AV and UC manufacturers (Crestron, Poly, Cisco, Extron, etc.), eliminating vendor lock-in.
Site Pulse: Honeycomb Fault Grid Displays all offline devices in an intuitive honeycomb grid visualization, critical for Support Desk agents to see faults quickly and triage across multiple sites.
Hierarchical Site Structure The essential organizational backbone for large-scale deployments. This multi-level, logical model provides unparalleled structure for asset tracking and rapid drill-down, ensuring precise fault localization across complex enterprise environments without revealing the specific tiering structure.
Device Status Logs Provides a detailed history of every device’s offline and online status for forensic analysis and SLA reporting.
Remote Control & Diagnostics Authorized personnel can remotely access and control devices for troubleshooting and maintenance, drastically reducing on-site visits.
Secure Document Management Users can upload crucial files (schematics, code) directly to the relevant Floor/Room, including password protection.
UC Platform Integration Deep integration with collaboration ecosystems (MS Teams, Zoom, Google Meet) for monitoring peripheral status and call quality data.
Role-Based Access Control (RBAC) Secure user permissions based on roles for technician, administrator, and facility managers.
Exportable Data Reporting Provides the ability to export core asset and operational data (e.g., device lists etc) in standard formats (CSV)for compliance and auditing. Future roadmap includes full export of detailed logs and incident history.
Guided & Accelerated Onboarding Delivers the easiest, simplest, and fastest path to full system visibility. AVM360 manages the full end-to-end deployment process, requiring only minimal, essential configuration details from the client to immediately begin monitoring heterogeneous environments.
On-Premise Deployment The entire AVM360 engine is hosted locally within the client’s network infrastructure for Maximum Security & Control.
Secure Access Architecture A foundational security layer ensuring the platform operates on the principle of least privilege access and mandatory encrypted communication across all deployments (On-Premise and Cloud), protecting data integrity and control at all times.
— PREMIUM & STRATEGIC FEATURES (Value-Add & Monetization) —
Multi-Site Unified View Provides a single pane of glass view across all client sites globally, allowing support teams to see the entire estate in one place.
Cloud Deployment (SaaS) Hosted and managed entirely by AVM360 for Quickest Time-to-Value & Scalability.
Cloud Monitoring Tier (View-Only) A specialized, lightweight cloud version focused exclusively on read-only status and visibility for non-technical managers.
Custom Workflow Engine Build tailored business logic and automation routines for specific needs, such as scheduled room shutdowns or compliance checks.
Dynamic Alert Prioritization Allows technicians to set time-based priority rules for specific rooms or sites (e.g., high alert for the main conference room every Monday 8am-10am).
Room Utilization & ROI Insights Generates high-level reports on room usage, device uptime, and resource allocation to calculate true Return on Investment (ROI).
Firmware Compliance & Insight Provides clear visibility into installed firmware versions versus the latest available, identifying compliance gaps and associated risks.
AI Troubleshooting Assistance (Site Pulse) Leverages Generative AI to instantly analyze fault logs and device status, providing contextual, step-by-step troubleshooting recommendations directly within the Honeycomb Fault Grid for rapid issue resolution.
AI-Powered Insights Summary Utilizes advanced AI to analyze large datasets (utilization, incident logs, performance metrics) and automatically generate executive summaries and key findings, translating raw data into actionable business intelligence.
White-Labelled Management Portal Enables Integrators and MSPs to offer AVM-360 services under their own brand, turning service delivery into a high-margin, recurring revenue stream.
API Integration / Data Webhooks Enables seamless, secure data exchange with external enterprise systems like IT Service Management (ITSM) platforms (e.g., ServiceNow, Jira) and CMDBs, ensuring AV data flows directly into established organizational workflows.
Custom Development Custom work to build integrations, custom triggers, tracking lamp hours, room usage, audio levels etc
Integration with Ticketing System Automatically create and track AV incidents in Zendesk, ServiceNow, and ManageEngine, keeping AV issues inside your existing IT support workflows.
Integration with Crestron XiO Cloud Bring XiO Cloud device data into AVM360 for a single, unified view of AV health without switching between platforms.

$10 per room per month

Centralised Multi-Site Monitoring
Real-Time Status Alerts
Device Agnostic
Asset Discovery & Tracking
Device Log History
Role-Based User Access
On-Premise or Cloud Deployment

$30 per room per month

Everything in Standard, plus
Track Device-Specific Details
(Lamp Hours, etc.)
Room/Space Utilisation Tracking
Site Pulse & AI Insights
AI Driven Firmware Updates
White-Labeling for Your Brand

Onboarding & Professional Services

Need something more?

Build Your Perfect Platform:
Customization & Integration

Get a personalised quote and let us tailor AVM360 to your business.

Take Control of Every Room, Every Site With AVM360

Stop reacting to problems and start preventing them. Whether you’re an AV integrator, managed service provider, or part of a corporate IT team, AVM360 helps you deliver smarter, faster, and more reliable AV experiences. Streamline your operations with one platform that brings clarity, control, and confidence to every AV environment.

Pricing

Simple, transparent
per-room pricing

One platform. Two plans. No hidden fees.
Pay only for the rooms you monitor.

Monthly Annual Save 2 months

Standard

Core Essential Monitoring

Everything your team needs to stop reacting to AV failures and start preventing them.

$120/room/year

$ 10 /room/month

Starting from · Billed annually

Start Free Trial →

Monitoring & Visibility

✓

Vendor-Agnostic Device Support Crestron, Cisco, Poly, Extron & all major AV brands

✓

Honeycomb Fault Grid Visual real-time room status — spot faults at a glance

✓

Hierarchical Site Structure Site → Building → Floor → Room drill-down

✓

Device Status Logs Full history of online/offline events per device

✓

Remote Control & Diagnostics Query live telemetry and trigger commands remotely

Security & Access

✓

On-Premise Deployment Platform hosted inside your network perimeter

✓

Secure Document Management Upload schematics & configs per room, with password protection

✓

Role-Based Access Control Technician, administrator, and facility manager roles

✓

Encrypted Architecture Least-privilege access, encrypted comms across all deployments

Data & Integrations

✓

Exportable Data Reports Export device lists and asset data as CSV

✓

UC Platform Integration MS Teams, Zoom, Google Meet peripheral monitoring

✓

Guided Onboarding AVM-360 manages the full end-to-end deployment process

Not included in Standard

—

Cloud & Multi-Site Deployment

—

AI Diagnostics & Insights

—

White-Label Portal

—

API / Webhook Integrations

—

Custom Workflow Engine

From $10/room/month — it pays for itself on the first truck roll avoided.

A single unnecessary on-site visit costs $300–$600 in labour and travel. AVM-360 eliminates most of them.

🚐

1 Truck Roll Saved

Pays for ~30 rooms monitored for a full month. Most customers save 5–10 per month.

⏱️

10+ Hours Saved Weekly

Your team stops firefighting and starts doing work that actually moves the business.

📈

Prove IT Value

Generate uptime reports that show leadership data — not just complaints avoided.

🏷️

New Revenue (MSPs)

White-label it. Charge clients a monitoring fee. Turn cost into a profit centre.

Onboarding & Support

We Do the Heavy Lifting. You Get the Visibility.

The biggest barrier to any new platform is getting started. That's why we manage the entire process for you.

Tell us about your environment

Share your site details, device types, and goals. A 30-min call is all we need.

We configure everything

Backend setup, device mapping, user roles, and alert configuration — handled by our team.

You get trained and handed the keys

Full walkthrough with your team. Deployment speed depends on how quickly access and device details are provided — our team is ready to move fast.

Choose Your Deployment

🖥️

On-Premise (NUC)

Full engine runs locally inside your network. Maximum security and data control. Ideal for regulated environments like healthcare or government.

☁️

Cloud (SaaS) — Premium

Hosted and managed by AVM-360. Zero infrastructure overhead. Scale instantly. Up and running in hours, not days.

🔒

Your Own Cloud Infrastructure

Deploy to your existing cloud environment (AWS, Azure, GCP) to match existing security and compliance protocols.

How We Compare

Why AV Teams Choose AVM-360 Over Alternatives

Other platforms are either expensive, locked to a single vendor, or require specialist AV knowledge to operate. AVM-360 is different.

Feature	AVM-360	Crestron XiO Cloud	Utelogy	Innomate
Vendor-agnostic (any AV brand)	✓	Crestron only	Limited	Limited
White-label / MSP ready	✓	✕	Partial	✕
On-premise + cloud deployment	✓ Both	Cloud only	Cloud only	Cloud only
AI-powered troubleshooting	✓	✕	✕	✕
Fully managed onboarding included	✓	✕ Extra cost	✕ Extra cost	✕
No AV specialist required	✓	✕	✕	Partial
Pricing starts at	From $10/room	Higher	On request	On request

Common Questions

Everything You Need to Know Before Committing

Do I need to be technical to set this up?

No. Our team handles the full backend setup and configuration. You only need to provide minimal details about your environment. Standard IT staff can manage it from day one.

What if I have devices from many different brands?

That's exactly what AVM-360 is built for. We're vendor-agnostic, which means we work with Crestron, Extron, Cisco, Poly, Philips, Samsung, Biamp, and most other AV and UC devices — in the same dashboard.

How long does onboarding take?

Deployment speed depends on how quickly you can provide access and device details. Our team manages the entire process — from backend setup to training and handover — and moves as fast as you can.

Is my data secure?

Yes. You can choose on-premise deployment for maximum security (your data never leaves your network), or cloud with mandatory encrypted communication. We operate on the principle of least-privilege access.

Can I white-label this for my clients?

Yes — with the Premium plan. Integrators and MSPs can offer AVM-360 under their own brand through our white-labelled management portal, creating a high-margin recurring revenue stream.

What does the free trial include?

The free trial gives you full access to the platform with your actual devices. No sandbox, no fake data — real monitoring of your real environment. Includes full onboarding support from our team.

Start Today

Take Control of Every Room. Every Site. Every Device.

Start your free trial. Our team manages the full setup — deployment speed depends on access and data provided. Full onboarding support included.

Start Free Trial → Book a Live Demo

No credit card · Fully managed setup · Cancel any time

Proven Success Across Industries

Multi-Campus Independent School

Education

10+

Hours Saved Per Week

60+
Increase in On-site Efficiency

An electrical contractor used AVM360 to monitor projectors and displays across 3 campuses, saving the small IT team countless hours.

Major Metropolitan Hospital

Healthcare

24/7

Complete Ecosystem Visibility

99.9%
Uptime on Critical AV

An AV consultant specified AVM360 for a hospital to ensure mission-critical systems in operating theatres and patient displays were always online.

Consultancy Firm

Corporate Headquarters

45%

Reduction in Truck Rolls

90%
of Issues Identified Proactively

An integrator deployed AVM360 for a client with 100+ meeting rooms, turning a chaotic reactive service model into a proactive one.

Boutique Hotel Chain

Hospitality

40%

Reduction in Unnecessary Calls Enhanced Guest Experience & Satisfaction

An integrator gave hotel staff read-only access to the platform, empowering them to provide better guest service and reducing false-alarm service calls.

pricing

Enterprise AV Monitoring, Simplified.

Complete visibility and control for your entire audiovisual estate. Choose the plan that scales with your ambition.

Price starts from $10/room/month

Vendor-Agnostic Support

Site Pulse: Honeycomb Fault Grid

Hierarchical Site Structure

Device Status Logs

Remote Control & Diagnostics

Secure Document Management

UC Platform Integration

Role-Based Access Control (RBAC)

Exportable Data Reporting

Guided & Accelerated Onboarding

On-Premise Deployment

Secure Access Architecture

Multi-Site Unified View

Cloud Deployment (SaaS)

Cloud Monitoring Tier (View-Only)

Custom Workflow Engine

Dynamic Alert Prioritization

Room Utilization & ROI Insights

Firmware Compliance & Insight

AI Troubleshooting Assistance (Site Pulse)

AI-Powered Insights Summary

White-Labelled Management Portal

API Integration / Data Webhooks

Custom Development

Integration with Ticketing System

Integration with Crestron XiO Cloud