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Real-Time Intelligence & Proactive Control for the Modern Workplace

AVM360 is the vendor-agnostic observability platform built for the partner ecosystem. Monitor, manage, and optimize multi-vendor AV infrastructure, collaboration rooms, and workplace endpoints across your entire estate—all from a single pane of glass.

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30%Increase in recurring revenue

45%Fewer costly truck rolls

85%Higher client retention

🏷️AVM360 — Client Portal White-Label

MRR This Month

$8,420

↑ 23% from last month

Active Contracts

Across 9 clients

Client Health Overview

Meridian corporate campus98.9% uptime

St Andrews college — lecture halls99.4% uptime

City council chambers1 alert

📈 3 new contracts this quarter from upsell conversations

Transforming AV Operations from Reactive Firefighting to Proactive Observability

True customer experience doesn’t end at project handover—it begins when day-2 operational challenges hit. AVM360 connects your entire AV ecosystem into one intelligent operational framework.

By capturing real-time telemetry from displays, DSPs, control systems, and UC environments, AVM360 eliminates blind spots, prevents meeting downtime before lectures or meetings begin, and lowers field service overhead.

Core Platform Pillars

Vendor-Agnostic Architecture

Native support for Crestron, Q-SYS, Biamp, Extron, Zoom Rooms, Microsoft Teams Rooms, and open APIs.

Channel-First Integration

Built explicitly for GSIs, MSPs, and AV Integrators to deliver white-labeled, high-margin AVaaS offerings.

Zero-Code Configuration

Rapid deployment framework requiring no complex programming or lengthy onboarding cycles.

Actionable Telemetry & Automation

Pre-built alerts, automated health checks, and remote diagnostics to resolve issues without truck rolls.

Platform Modules & Ecosystem Architecture

1. Central Cloud Observability (Single Pane of Glass)

Consolidate data across 4 continents and global room estates into a centralized executive dashboard.

Proactive Monitoring

Live status indicators for all room endpoints, peripherals, and environmental parameters.

Automated Room Health Checks

Run pre-scheduled room verification tests before the business day or lecture begins.

Custom SLA & Alert Engine

Instant notifications pushed via Webhooks, Teams, Slack, or ITSM tools (ServiceNow, ConnectWise).

2. Edge & On-Prem Collector Infrastructure

Lightweight on-network services designed to run seamlessly within enterprise IT boundaries.

Device Discovery Engine

Automatically identify network-attached AV devices, DSPs, video switchers, and environmental sensors.

Secure Architecture

Zero inbound firewall changes required; outbound encrypted telemetry directly to the cloud dashboard.

Multi-Tenant Partner Portal

Manage hundreds of discrete client accounts under a single master operational console.

3. Endpoint & UC Monitoring (PC & Room Client Service)

Deep operational insights into room computing environments (MTR, Zoom Rooms, Dedicated In-Room PCs).

System Telemetry

CPU load, memory utilization, USB peripheral disconnects, and app state monitoring.

Automated Script Execution

Remotely trigger self-healing PowerShell scripts or app restarts without user disruption.

Peripheral Validation

Real-time checking of USB cameras, ceiling mics, and touch controllers.

Why AVM360 vs Native Management Tools?

Operational Metric	Native Vendor Tools (ZDM / Crestron XiO)	AVM360 Multi-Vendor Platform
Ecosystem Coverage	Locked to proprietary/certified hardware	100% Multi-Vendor (Crestron, Q-SYS, Biamp, Extron, UC)
Peripheral Monitoring	Blind to 60%+ of non-certified room gear	Monitors complete signal chain (DSPs, displays, switchers)
Business Model	Direct-to-consumer focus	100% Pure Channel (White-label & partner-led)
Deployment Model	Complex per-device licensing	Predictable, fixed room-based pricing

Use Case Sectors

Corporate Enterprise

Maintain 99.9% uptime across global multi-site room estates and huddle spaces.

Higher Education

Ensure every lecture hall is operational before class begins; eliminate first-10-minute delays.

Civic & Government

Bring full monitoring to dark space endpoints (e.g., local council chambers with 70%+ unmonitored devices).

Healthcare & Mission-Critical

Monitor command centers and surgical suites with zero downtime tolerance.

Channel Partner Advantage

"Built by engineers who lived AV problems on every project—not software theorists."

AVM360 empowers systems integrators and MSPs to build high-margin recurring revenue models (AVaaS):

White-Label Delivery

Pitch and deliver the solution to end clients under your own brand name.

Reduce "Labor Tax"

Cut unnecessary site dispatches by up to 40% with remote diagnostics.

Contract Profitability

Protect fixed-price service contract margins by catching thermal spikes and hardware drops early.

Ready to Eliminate AV Blind Spots across Your Estate?

Join 300+ global sites that rely on AVM360 for real-time room intelligence.