Case Study:
Educational Institutions (Schools)
Challenge: Maximising Learning Time and Minimising AV Failures Across Campus
A large K-12 school district, spanning four campuses and 150+ classrooms, faced constant disruption due to failing AV equipment. Issues ranged from projectors not connecting to interactive whiteboards failing mid-lesson. This resulted in:
- Lost Instructional Time: Teachers wasted 5-10 minutes per class logging tickets and troubleshooting, equating to hundreds of hours of lost learning annually.
- High Reactive Costs: Technicians spent 70% of their time traveling between campuses to restart simple devices, driving up labor costs.
- Inconsistent Experience: Technology reliability varied wildly between buildings, frustrating staff and impacting the quality of remote learning sessions.
The AVM360 Solution
We deployed AVM360 in the Cloud version, utilising its cost-effective, device-agnostic architecture to monitor all classroom AV equipment, including aging projectors, smart displays, teacher’s ipads, and conferencing speakers.
- Centralised Monitoring: All 150+ rooms were mapped into AVM360’s single dashboard, organised by campus and floor level.
- Proactive Alerting: Custom alerts were set for critical issues like “Projector Lamp Hours Exceeded” and “Display Offline for 30+ Minutes.”
- Remote Power Cycling: Technicians gained the ability to remotely reboot PoE switches and individual devices without leaving the main IT office.
Results: 85% Reduction in Classroom Downtime
| Metric | Before AVM360 | After AVM360 | Improvement |
|---|---|---|---|
|
Reactive Service Calls |
~90 per month |
~15 per month |
83% Reduction |
|
Lost Instructional Time |
Significant |
Minimal |
Restored 100+ hours |
|
First-Time Remote Fixes |
0% |
65% |
Major Efficiency Gain |
Outcome: The IT team now operates proactively. Instead of responding to angry calls, they address device faults before the first bell rings. Teachers report technology “just works,” directly maximising classroom time and enhancing the learning experience.
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Get Started with a Customised Sandbox
Easily set up AVM360 to monitor any space with our Sandbox. You can give it a try with your own office space or test site. Experience a seamless onboarding experience, where you can configure devices, set levels, and organise rooms as needed. Explore premium features and full functionality of AVM360, risk-free.
