Terms and Conditions
Last Updated: Nov 2025
Welcome to avm-360.com. By accessing or using this website and the AVM360 platform, you agree to the following Terms and Conditions. If you do not agree, please discontinue use of the site and services.
1. Use of Services
AVM360 provides software tools for AV device oversight, analytics, and system management. You agree to use the platform only for lawful purposes and in accordance with these terms.
2. Account Registration
To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your login details and for all activity under your account.
3. Intellectual Property
All content, branding, software, and materials on this site are the property of AVM360. You may not copy, modify, distribute, or reverse engineer any part of the platform without written permission.
4. Service Availability
We aim to provide continuous access to the platform, but we do not guarantee uninterrupted or error-free service. We may update or modify the service at any time.
5. Third-Party Integrations
AVM360 may integrate with third-party hardware, software, and services. We are not responsible for the accuracy or performance of external systems.
6. Trial Access
Free trials may be offered. Trial access is time-limited and may include full or restricted features at our discretion. We may modify or discontinue trials at any time.
7. Payment and Subscriptions
Paid plans must be settled through accepted payment methods. Subscription fees are billed on a recurring basis unless cancelled. No refunds are provided for partially used periods.
8. Limitation of Liability
AVM360 is provided “as is.” We are not responsible for lost data, downtime, device issues, or indirect damages. To the extent permitted by law, AVM360 limits liability for any claim to the amount paid by the user during the preceding 12 months.
9. User Responsibilities
You are responsible for ensuring that device data, credentials, configurations, and deployments meet your security and compliance requirements.
10. Termination
We may suspend or terminate access if you violate these terms or misuse the platform. You may stop using the service at any time.
11. Changes to Terms
We may update these Terms and Conditions periodically. Continued use of the website or platform indicates acceptance of any changes.
If you have questions, contact: info@avm-360.com
Privacy Policy
Last Updated: Nov 2025
This Privacy Policy explains how AVM360 collects, uses, and protects your information when you visit avm-360.com or use our platform.
1. Information We Collect
We may collect the following information:
- Personal details such as name, email address, and company information
- Usage data related to your interaction with the website and platform
- Technical data such as IP address, browser type, device identifiers
- AV device and environment data that you choose to connect to the platform
2. How We Use Your Information
We use your information to:
- Provide and improve the AVM360 service
- Support account setup, notifications, and product functionality
- Enhance security and maintain system reliability
- Analyse platform performance, usage, and feature adoption
- Deliver marketing and remarketing campaigns on extended channels
- Share product updates, promotions, and educational material
All marketing communications include a clear opt-out or unsubscribe option.
3. Marketing and Remarketing
Data may be used for:
- Email campaigns
- On-site personalised experiences
- Paid advertising and remarketing on platforms such as Google, Meta, LinkedIn, and partner networks
Users may opt out of marketing at any time using the unsubscribe link or by contacting us.
4. Cookies and Tracking Technologies
We use cookies, analytics tools, and tracking pixels to understand website behaviour, improve user experience, and support remarketing. Users can control cookie settings through their browser.
5. Data Sharing
We do not sell personal information. Data may be shared only with:
- Trusted service providers assisting with hosting, analytics, marketing, or support
- Compliance bodies, if legally required
All third-party partners follow industry-standard data protection practices.
6. Data Security
We use appropriate technical and organisational safeguards to protect your information. No system is completely secure, but we take reasonable steps to reduce risk.
7. Data Retention
We retain information only as long as needed for service delivery, legal obligations, or legitimate business interests.
8. User Rights
Depending on your location, you may have rights to:
- Access your data
- Edit or update your information
- Request deletion
- Opt out of marketing
- Request a copy of stored data
Contact support@avm-360.com to submit a request.
9. Children’s Privacy
AVM360 does not target or intentionally collect data from children under 16.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the website or platform indicates acceptance of any changes.
