AVM-360 Pricing | Plans & Rates for AVM 360 Monitoring

Enterprise AV Monitoring, Simplified. 

Complete visibility and control for your entire audiovisual estate. Choose the plan that scales with your ambition.

Price starts from $10/room/month

Features STANDARD
Core
Essential Monitoring		 PREMIUM
Strategic
Full Scale & Cloud
— CORE PLATFORM FEATURES (Base Monitoring & Support) —
Vendor-Agnostic Support

Compatibility with all major AV and UC manufacturers (Crestron, Poly, Cisco, Extron, etc.), eliminating vendor lock-in.
Site Pulse: Honeycomb Fault Grid

Displays all offline devices in an intuitive honeycomb grid visualization, critical for Support Desk agents to see faults quickly and triage across multiple sites.
Hierarchical Site Structure

The essential organizational backbone for large-scale deployments. This multi-level, logical model provides unparalleled structure for asset tracking and rapid drill-down, ensuring precise fault localization across complex enterprise environments without revealing the specific tiering structure.
Device Status Logs

Provides a detailed history of every device’s offline and online status for forensic analysis and SLA reporting.
Remote Control & Diagnostics

Authorized personnel can remotely access and control devices for troubleshooting and maintenance, drastically reducing on-site visits.
Secure Document Management

Users can upload crucial files (schematics, code) directly to the relevant Floor/Room, including password protection.
UC Platform Integration

Deep integration with collaboration ecosystems (MS Teams, Zoom, Google Meet) for monitoring peripheral status and call quality data.
Role-Based Access Control (RBAC)

Secure user permissions based on roles for technician, administrator, and facility managers.
Exportable Data Reporting

Provides the ability to export core asset and operational data (e.g., device lists etc) in standard formats (CSV)for compliance and auditing. Future roadmap includes full export of detailed logs and incident history.
Guided & Accelerated Onboarding

Delivers the easiest, simplest, and fastest path to full system visibility. AVM360 manages the full end-to-end deployment process, requiring only minimal, essential configuration details from the client to immediately begin monitoring heterogeneous environments.
On-Premise Deployment

The entire AVM360 engine is hosted locally within the client’s network infrastructure for Maximum Security & Control.
Secure Access Architecture

A foundational security layer ensuring the platform operates on the principle of least privilege access and mandatory encrypted communication across all deployments (On-Premise and Cloud), protecting data integrity and control at all times.
— PREMIUM & STRATEGIC FEATURES (Value-Add & Monetization) —
Multi-Site Unified View

Provides a single pane of glass view across all client sites globally, allowing support teams to see the entire estate in one place.
Cloud Deployment (SaaS)

Hosted and managed entirely by AVM360 for Quickest Time-to-Value & Scalability.
Cloud Monitoring Tier (View-Only)

A specialized, lightweight cloud version focused exclusively on read-only status and visibility for non-technical managers.
Custom Workflow Engine

Build tailored business logic and automation routines for specific needs, such as scheduled room shutdowns or compliance checks.
Dynamic Alert Prioritization

Allows technicians to set time-based priority rules for specific rooms or sites (e.g., high alert for the main conference room every Monday 8am-10am).
Room Utilization & ROI Insights

Generates high-level reports on room usage, device uptime, and resource allocation to calculate true Return on Investment (ROI).
Firmware Compliance & Insight

Provides clear visibility into installed firmware versions versus the latest available, identifying compliance gaps and associated risks.
AI Troubleshooting Assistance (Site Pulse)

Leverages Generative AI to instantly analyze fault logs and device status, providing contextual, step-by-step troubleshooting recommendations directly within the Honeycomb Fault Grid for rapid issue resolution.
AI-Powered Insights Summary

Utilizes advanced AI to analyze large datasets (utilization, incident logs, performance metrics) and automatically generate executive summaries and key findings, translating raw data into actionable business intelligence.
White-Labelled Management Portal

Enables Integrators and MSPs to offer AVM-360 services under their own brand, turning service delivery into a high-margin, recurring revenue stream.
API Integration / Data Webhooks

Enables seamless, secure data exchange with external enterprise systems like IT Service Management (ITSM) platforms (e.g., ServiceNow, Jira) and CMDBs, ensuring AV data flows directly into established organizational workflows.
Custom Development

Custom work to build integrations, custom triggers, tracking lamp hours, room usage, audio levels etc
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Standard

All the essentials for proactive monitoring.
$10 per room per month
  • Centralised Multi-Site Monitoring
  • Real-Time Status Alerts
  • Device Agnostic
  • Asset Discovery & Tracking
  • Device Log History
  • Role-Based User Access
  • On-Premise or Cloud Deployment
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Premium

Advanced insights and AI-powered features.
$30 per room per month
  • Everything in Standard, plus
  • Track Device-Specific Details
    (Lamp Hours, etc.)
  • Room/Space Utilisation Tracking
  • Site Pulse & AI Insights
  • AI Driven Firmware Updates
  • White-Labeling for Your Brand
Choose Premium

Onboarding & Professional Services

Fully Managed Onboarding

Let our experts handle the entire setup, configuration, and handover. We ensure your platform is perfectly tailored to your needs from day one, allowing your team to focus on serving clients, not software setup.

Dedicated Partner Support & Training

You get 24/7 dedicated local support access, comprehensive training and tutorials for your technicians, and resources for customisation and co-selling. We're here to help you close deals and maximize client retention.

Flexible Deployment

Deploy on an on-site NUC appliance or directly into your chosen cloud environment. This flexibility ensures the platform meets your precise security standards and seamlessly integrates with your existing infrastructure.

Need something more?

Build Your Perfect Platform:
Customization & Integration

Custom Driver Integration

Need to monitor a unique or legacy device? Our experts can build custom drivers to guarantee full compatibility across all your client's existing AV infrastructure.

Custom Business Logic

We create custom rules and automated workflows designed to precisely match your unique operational requirements and client SLAs (Service Level Agreements).

Custom Remote Controls

Get full remote control over your devices. We configure custom controls to reduce downtime, increase technician efficiency and performance, and allow you to act faster without the need for an on-site visit.

Custom Data Integration & Reporting

Integrate data from various sources to provide deep business intelligence. We can customize reporting to deliver room utilisation metrics, device-specific usage data, and define precise rules for proactive alerts.

Get a personalised quote and let us tailor AVM360 to your business.
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Take Control of Every Room, Every Site With AVM360

Stop reacting to problems and start preventing them. Whether you’re an AV integrator, managed service provider, or part of a corporate IT team, AVM360 helps you deliver smarter, faster, and more reliable AV experiences. Streamline your operations with one platform that brings clarity, control, and confidence to every AV environment.

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