As organisations invest more heavily in meeting rooms, collaboration spaces, and hybrid work technology, AV...
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AVM for Managed services
Seamless Integration. A Proactive Control, Complete Confidence.
Bridge the gap and offer a unified, brand-agnostic monitoring solution that treats AV with the same rigor as your UC and VC management. Integrate seamlessly into your existing framework to resolve anomalies before they reach the user, transforming your service model from reactive support to proactive excellence.
Unified AV Monitoring
Made Simple
AVM-360
Leaner, Flexible and Highly Customisable Monitoring
AVM360 lets you monitor, manage, and maintain every AV device from a single platform. Whether your clients have one office or hundreds of rooms across multiple locations, you’ll always have the tools to keep systems online, updated, and performing at their best. Integrate into your existing systems and offer a comprehesive manged services offering.
Built for Managed Services Operations
Centralised Multi-site Monitoring
Manage multiple sites, define hierarchy on levels and rooms within sites, all in one interface. Get a comprehensive view of all devices, monitoring their health and status in real-time, regardless of brand.
Match Security to Your Clients’ Needs
Security is never one-size-fits-all. AVM360 can be deployed on-site or in the cloud, giving you flexibility to align with each client’s data protection and compliance requirements.
Proactive Maintenance
Identify issues early with automated alerts and diagnostics. Resolve faults before users even notice, ensuring meeting rooms and collaboration spaces are always ready to use.
Remote Management & Control
Save time and reduce truck rolls by remotely accessing and managing AV devices. Perform reboots, firmware updates, and configuration changes without setting foot on-site.
Insights & Reporting
Access detailed analytics on device usage, uptime, and performance trends. Share branded reports with clients to demonstrate value, justify renewals, and support proactive maintenance planning.
Multi-Vendor Compatibility
AVM360 is device-agnostic, supporting all major AV and UC brands- Crestron, Extron, Q-SYS, Biamp, Yealink, and more, making it the ideal unified platform for multi-vendor environments.
The Benefits for MSPs
Reduce downtime
Spot and resolve issues before they affect users.
Boost technician efficiency
Centralised dashboards and automation reduce manual work.
Cut operational costs
Lower site visits and maintenance overhead.
Create recurring revenue
Offer proactive AV monitoring as a managed service.
Enhance client trust
Deliver higher uptime and smoother collaboration experiences.
Scale easily
Manage multiple clients, sites, and brands from one interface.
We Work With You To Deploy It Right
Our team partners with you through every stage, from setup to optimisation.
AVM360 can be deployed on a local NUC or in the cloud, and we handle the full onboarding process, including configuration, training, and integration with your existing systems. Once it’s up and running, you’ll have complete visibility and control over your clients’ AV infrastructure, helping you deliver better service, stronger SLAs, and happier end-users.
AVM360 Value Calculator
Mean Time To Resolution
Support Call Savings
Energy Savings
Mean Time to Resolution Calculator
Transform the Way You Manage AV Environments
AVM360 helps Managed Service Providers move from reactive troubleshooting to proactive service delivery. With real-time monitoring, remote management, and seamless integration into your existing operations, you can ensure every client system stays secure, optimised, and ready for use — every time.
Proven Success Across Industries
Multi-Campus Independent School
10+
Hours Saved Per Week
60+
Increase in On-site Efficiency
An electrical contractor used AVM360 to monitor projectors and displays across 3 campuses, saving the small IT team countless hours.
Major Metropolitan Hospital
24/7
Complete Ecosystem Visibility
99.9%
Uptime on Critical AV
An AV consultant specified AVM360 for a hospital to ensure mission-critical systems in operating theatres and patient displays were always online.
Consultancy Firm
45%
Reduction in Truck Rolls
90%
of Issues Identified Proactively
An integrator deployed AVM360 for a client with 100+ meeting rooms, turning a chaotic reactive service model into a proactive one.
Boutique Hotel Chain
40%
Reduction in Unnecessary Calls
Enhanced
Guest Experience & Satisfaction
An integrator gave hotel staff read-only access to the platform, empowering them to provide better guest service and reducing false-alarm service calls.
Our Blogs
Why Integrated AV, UC, and VC Monitoring is a Game
In the modern workplace, the line between “IT” and “Audiovisual” has officially vanished. For Managed...
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Proactive vs. Reactive: Why AV Monitoring is Replacing the Break-Fix
In the modern workplace, the conference room is no longer just a physical space; it...
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