September, 2026 - AVM 360
Unified AV monitoring dashboard connecting multiple AV devices and platforms
support@zapperr.co.nz comments (0) September 19, 2026

One Room, Seven Tools, Seven Logins: The Hidden Cost of Managing AV Across Multiple Platforms

Your meeting room looks simple from the outside: a display, soundbar, touch panel, camera and perhaps a projector. Behind the scenes, however, each device may be managed through a different vendor platform, with its own login, dashboard and definition of device health. Everything can work perfectly until something goes wrong at 8:58 a.m. and the […]

Explore More
AI AV troubleshooting helpdesk for Level-1 support teams
support@zapperr.co.nz comments (0) September 5, 2026

AI AV Troubleshooting Helpdesk: How Level-1 Support Can Resolve Common AV Issues

When an AV system stops working, users rarely describe the problem like an engineer. They say things like, “The screen is black,” “The microphone isn’t working,” or “The camera disappeared.” For an AV specialist, those statements are starting points. For a busy Level-1 helpdesk technician, they can be surprisingly vague. This is where an AI […]

Explore More