AV Monitoring + ServiceNow, Zendesk & ManageEngine: Automate AV Incident Tickets
AV Monitoring + ServiceNow, Zendesk & ManageEngine: Automate AV Incident Tickets An AV device goes offline in a meeting room. A monitoring alert detects it, but someone still has to read the notification, open the service desk, create a ticket, add the device details and assign it to the right team. That manual process adds […]
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